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Accessibility
Last updated: March 31, 2026
Our commitment
Call Triage is committed to making both our app and this website usable by everyone, including people with disabilities. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.
What we do
✓Semantic HTML and proper heading hierarchy throughout the site
✓ARIA labels on key interactive elements without visible labels
✓Sufficient colour contrast ratios in both light and dark themes (WCAG 2.1 AA)
✓Interactive elements use native button and link elements for screen reader compatibility
✓Decorative images are marked aria-hidden
✓All form fields have associated labels
✓Modal dialogs use role="dialog" and aria-modal for screen reader context
✓Light and dark mode support — reducing eye strain
✓prefers-reduced-motion respected — animations and transitions are disabled when the user has opted out of motion in their OS settings
Known limitations
We are a small independent team. Some areas are still being improved:
- Keyboard focus indicators are not yet styled in the app (touch-first interface)
- Tab bar navigation does not yet use ARIA tablist/tab roles (in progress)
- The phone mockup preview on the marketing site is decorative and not screen-reader accessible
Feedback
Found an accessibility barrier? We want to know. Contact us and we will work to fix it.